Knihovna skriptů pro prodejní hovory

**Opening** "Thank you for calling [Company]! This is [Name]. I see you came from our [source/campaign]. How can I help you today?" **Discovery Questions** 1. "What prompted your call today?" 2. "Tell me a bit about your current situation with [problem area]" 3. "What would the ideal solution look like for you?" 4. "What's your timeline for making a decision?" 5. "Who else is involved in this decision?" **Value Statement** "Based on what you've shared, I think we can definitely help. Our [product/service] has helped businesses like yours [specific benefit]. For example, [brief case study or stat]." **Qualification** "To make sure I recommend the right solution, can you tell me: - What's your current budget range for this project? - How are you handling this currently? - What's been the biggest challenge?" **Next Steps** "Here's what I recommend: Let's schedule a [demo/consultation] so I can show you exactly how we'd solve [their specific problem]. Does [specific day/time] work for you?" **Closing** "Great, I'm sending you a calendar invite now. You'll also receive a brief overview of what we'll cover. Looking forward to speaking with you!"