Call tracking alternatives by need
No call tracking tool is best for everyone. Start from what you need, and pick the tool that does that well — even when it isn't CallTracker.
You want to start small and pay mostly for usage
Best fit: CallTracker
€9 per month base plus a fee per tracking number and per connected minute. No contract, self-serve signup.
CallTracker pricing →You want calls logged automatically in HubSpot, Salesforce or Pipedrive
Best fit: CallTracker
Native integrations log each call on the matching contact, lead or person and create one for new callers.
Integrations →You need 24/7 support, a reporting API or contact-centre integrations
Best fit: Infinity
Infinity's pricing page lists 24/7 support on Essentials and Pro, a Reporting API on Pro, and contact-centre integrations on Enterprise. CallTracker offers email support and no public API.
CallTracker vs Infinity →You used ResponseTap
Best fit: Infinity or CallTracker
ResponseTap is now part of Infinity, so staying means moving to Infinity's plans. CallTracker is the self-serve option if you mainly need call attribution and CRM logging.
CallTracker vs ResponseTap →You want calls, forms and chat conversions tracked in one tool
Best fit: Mediahawk
Mediahawk's pricing page lists conversion tracking for calls, forms, chat and more. CallTracker tracks phone calls only.
CallTracker vs Mediahawk →You only need to know roughly where one or two callers came from
Best fit: No tool yet
Asking every caller "how did you hear about us?" or using a separate phone number for one campaign costs nothing. Switch to call tracking when you run several channels at once.
What CallTracker does not do
- No free trial or free plan.
- Tracking numbers cannot be ported in or out.
- No public REST API, SSO/SAML or two-factor authentication.
- Phone calls only — no form or chat conversion tracking.
Sources
Competitor facts come from the vendors' own pages, checked on 4 October 2026. They may have changed since.