CallTracker integrations

CallTracker connects to the tools you already use in two ways: native integrations that log calls in your CRM, support desk or chat tool, and outbound webhooks for everything else. All integrations are included in CallTracker Pro and are configured per workspace in Settings. Data flows one way — from CallTracker to the other tool.

CRM

HubSpot

Logs every tracked call as a call engagement on the matching HubSpot contact, creating the contact if the caller is new.

Salesforce

Logs each tracked call as a completed Task on the matching Salesforce Lead or Contact, creating a Lead for unknown callers.

Pipedrive

Finds or creates the caller as a Pipedrive person, opens a deal for new callers and logs the call as an activity.

Customer support

Intercom

Creates or updates the caller as an Intercom contact and opens a new conversation for each tracked call.

Zendesk

Creates one Zendesk Support ticket per tracked call, with the call details in the ticket description.

Team notifications

Slack

Posts a message to a Slack channel for each completed or missed call, with caller, duration, placement and source.

Microsoft Teams

Posts a card to a Microsoft Teams channel for each completed or missed call.

Ad platforms (offline conversions)

Google Ads

Uploads completed calls from Google Ads visitors as offline conversions, using the gclid captured by dynamic number insertion.

Automation and webhooks

Webhooks

Sends a JSON payload with call, placement and attribution data to your own URL when a call completes or is missed.

Zapier

Sends each completed or missed call to a Zapier catch hook so you can route it to any app Zapier supports.

Developer tools

Claude Code plugin

Look up calls and attribution from your IDE.

Webhook documentation

Payload fields, headers and delivery behaviour.

CallTracker does not have a public REST API. If you need call data in another system, use webhooks or Zapier.

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