CallTracker vs Infinity
Infinity is a UK call intelligence platform with published plans and per-call pricing. CallTracker is a self-serve call tracker with a €9 base fee, per-minute usage and native CRM logging.
The Verdict
Choose Infinity if you need 24/7 support, a reporting API or contact-centre integrations. Choose CallTracker if you want a low fixed base, pay per connected minute and want calls logged automatically in HubSpot, Salesforce or Pipedrive.
Key Differences
Pricing model
Infinity lists a plan fee plus a per-call charge. CallTracker charges a €9 base plus per number and per connected minute.
Support and API
Infinity lists 24/7 support and a reporting API. CallTracker offers email support and outbound webhooks, with no public API.
CRM logging
CallTracker logs calls natively in HubSpot, Salesforce and Pipedrive. These CRMs are not listed on Infinity's pricing page.
Feature Comparison
Visitor-level call tracking (DNI)
Call recording
Missed call alerts
Google Ads conversion integration
Microsoft Advertising integration
Reporting API
24/7 support
HubSpot, Salesforce and Pipedrive call logging
Slack and Microsoft Teams call notifications
Infinity pricing
- Essentials is listed at 249 with 25p per call; Pro at 349 with 20p per call; Enterprise is priced on application. The pricing page does not state the billing period or contract length next to these figures.
- Essentials and Pro both list visitor-level call tracking, call recording, missed call alerts, call revenue tracking and integrations with Google Analytics and Google, Microsoft and Meta ads accounts.
CallTracker Pro is €9 per month (or €90 per year) plus usage per tracking number and per connected minute. See CallTracker pricing.
Where Infinity is stronger
- 24/7 support on Essentials and Pro, plus a Customer Success Programme on Pro (CallTracker offers email support).
- A Reporting API on Pro and a Reporting and Config API on Enterprise (CallTracker has no public API; it sends data out through webhooks).
- Microsoft Advertising and Meta ads integrations are listed (CallTracker's Microsoft Advertising upload is currently unavailable).
- Enterprise adds caller insight and contact-centre integrations, a dedicated solutions architect and high-volume discounting.
Choose CallTracker instead if
- You want a low fixed base (€9 per month) and pay per connected minute rather than per call.
- You need calls logged automatically in HubSpot, Salesforce or Pipedrive (these CRMs are not listed on Infinity's pricing page).
Not a fit for you? See call tracking alternatives by need.
Sources
Competitor facts are taken from the vendor's own pages, checked on 4 October 2026. Prices and plans may have changed since.
Want a low base fee and native CRM logging?
€9 per month base. Native CRM logging. No contract.
Get Started