All Comparisons UK Alternative

CallTracker vs ResponseTap

ResponseTap is now part of Infinity, so ResponseTap customers are moving to Infinity's plans. CallTracker is a self-serve alternative with a €9 base fee and native CRM logging.

The Verdict

ResponseTap now belongs to Infinity. Choose Infinity if you need 24/7 support, a reporting API or contact-centre integrations. Choose CallTracker if you want a low fixed base, pay per connected minute and native HubSpot, Salesforce or Pipedrive logging.

Which Tool Fits Your Needs?

Choose CallTracker if...

  • You want a €9 monthly base and pay per connected minute
  • You need calls logged in HubSpot, Salesforce or Pipedrive
  • You want to set up yourself without a sales process

Choose Infinity (formerly ResponseTap) if...

  • You need 24/7 support
  • You need a reporting API
  • You need contact-centre integrations or a dedicated solutions architect

Feature Comparison

Visitor-level call tracking (DNI)

CallTracker
ResponseTap

Call recording

CallTracker
ResponseTap

Missed call alerts

CallTracker
ResponseTap

Google Ads conversion integration

CallTracker
ResponseTap

Microsoft Advertising integration

CallTracker
ResponseTap

Reporting API

CallTracker
ResponseTap

24/7 support

CallTracker
ResponseTap

HubSpot, Salesforce and Pipedrive call logging

CallTracker
Not listedResponseTap

Slack and Microsoft Teams call notifications

CallTracker
Not listedResponseTap

ResponseTap pricing

  • ResponseTap is now part of Infinity: responsetap.com redirects to Infinity, which describes ResponseTap as "now part of Infinity". Pricing is therefore Infinity's.
  • Essentials is listed at 249 with 25p per call; Pro at 349 with 20p per call; Enterprise is priced on application. The pricing page does not state the billing period or contract length next to these figures.
  • Essentials and Pro both list visitor-level call tracking, call recording, missed call alerts, call revenue tracking and integrations with Google Analytics and Google, Microsoft and Meta ads accounts.

CallTracker Pro is €9 per month (or €90 per year) plus usage per tracking number and per connected minute. See CallTracker pricing.

Where ResponseTap is stronger

  • 24/7 support on Essentials and Pro, plus a Customer Success Programme on Pro (CallTracker offers email support).
  • A Reporting API on Pro and a Reporting and Config API on Enterprise (CallTracker has no public API; it sends data out through webhooks).
  • Microsoft Advertising and Meta ads integrations are listed (CallTracker's Microsoft Advertising upload is currently unavailable).
  • Enterprise adds caller insight and contact-centre integrations, a dedicated solutions architect and high-volume discounting.

Choose CallTracker instead if

  • You want a low fixed base (€9 per month) and pay per connected minute rather than per call.
  • You need calls logged automatically in HubSpot, Salesforce or Pipedrive.

Not a fit for you? See call tracking alternatives by need.

Sources

Competitor facts are taken from the vendor's own pages, checked on 4 October 2026. Prices and plans may have changed since.

Looking for a self-serve ResponseTap alternative?

Self-serve setup. €9 per month base. Native CRM logging.

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