Team notifications
CallTracker + Slack integration
The Slack integration tells your team about calls the moment they happen. You paste a Slack incoming webhook URL into CallTracker, and each completed or missed call is posted to that channel with the caller, duration, placement and marketing source.
- How it connects
- Slack incoming webhook URL (Settings → CRM)
- Included in
- CallTracker Pro, no extra charge
- Best for
- Teams that want instant missed-call alerts so someone calls the lead back quickly.
What happens when a call comes in
- Sends a formatted Slack message when a call completes or is missed (configurable).
- Includes caller number, duration, status, placement name, traffic source and UTM campaign.
Data sent to Slack
- Caller phone number
- Call duration and status
- Placement name
- Traffic source and UTM campaign
How to set it up
- In Slack, create an incoming webhook for the channel you want (Slack: Apps → Incoming Webhooks).
- In CallTracker, open Settings → CRM, click Connect on the Slack card and paste the webhook URL.
- Choose the events to post (completed calls, missed calls) and an optional minimum duration.
- Make a test call to a tracking number to see the first message.
Limitations
- Notifications only — no slash commands or two-way actions from Slack.
- One channel per Slack integration.
Related integrations
Send your calls to Slack
Create a CallTracker account, add a tracking number and connect the integration from Settings.